{"id":1072,"date":"2026-05-13T05:42:17","date_gmt":"2026-05-13T05:42:17","guid":{"rendered":"https:\/\/www.portovenere.com\/?page_id=1072"},"modified":"2026-06-02T13:29:03","modified_gmt":"2026-06-02T13:29:03","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.portovenere.com\/en\/terms-conditions\/","title":{"rendered":"Reservation Deposit Terms &#038; Conditions"},"content":{"rendered":"\r\n<h2>Portovenere Experiences<\/h2>\r\n<p class=\"wp-block-paragraph\">Last updated: May 13th 2026<\/p>\r\n<hr \/>\r\n<h3>1. Introduction<\/h3>\r\n<p>These Terms &amp; Conditions regulate the reservation deposit required to initiate the planning and confirmation process for curated experiences offered by Portovenere Experiences.<\/p>\r\n<p>By submitting a reservation request and completing the payment of the reservation deposit, the guest acknowledges and accepts the following terms.<\/p>\r\n<hr \/>\r\n<h3>2. Nature of the Reservation Deposit<\/h3>\r\n<p>The reservation deposit is required to:<\/p>\r\n<ul>\r\n<li>\r\n<p>secure priority consideration for the selected experience<\/p>\r\n<\/li>\r\n<li>\r\n<p>begin operational and production planning<\/p>\r\n<\/li>\r\n<li>\r\n<p>reserve provisional availability<\/p>\r\n<\/li>\r\n<li>\r\n<p>allocate resources, collaborators and scheduling<\/p>\r\n<\/li>\r\n<li>\r\n<p>initiate the curation process of the requested experience<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>The reservation deposit does NOT constitute automatic confirmation of the experience.<\/p>\r\n<p>All experiences remain subject to:<\/p>\r\n<ul>\r\n<li>\r\n<p>operational feasibility<\/p>\r\n<\/li>\r\n<li>\r\n<p>weather conditions<\/p>\r\n<\/li>\r\n<li>\r\n<p>seasonal availability<\/p>\r\n<\/li>\r\n<li>\r\n<p>partner availability<\/p>\r\n<\/li>\r\n<li>\r\n<p>safety evaluations<\/p>\r\n<\/li>\r\n<li>\r\n<p>logistical planning<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h3>3. Reservation Confirmation<\/h3>\r\n<p>Following the reservation deposit payment, Portovenere Experiences will review the request and contact the guest to:<\/p>\r\n<ul>\r\n<li>\r\n<p>confirm availability<\/p>\r\n<\/li>\r\n<li>\r\n<p>finalize details<\/p>\r\n<\/li>\r\n<li>\r\n<p>define timing and logistics<\/p>\r\n<\/li>\r\n<li>\r\n<p>provide final confirmation<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>The experience is considered officially confirmed only after written confirmation from Portovenere Experiences.<\/p>\r\n<hr \/>\r\n<h3>4. Reservation &amp; Rescheduling Policy<\/h3>\r\n<p>The reservation deposit is non-refundable.<\/p>\r\n<p>By completing payment, the guest acknowledges that the deposit covers:<\/p>\r\n<ul>\r\n<li>\r\n<p>planning activities<\/p>\r\n<\/li>\r\n<li>\r\n<p>coordination time<\/p>\r\n<\/li>\r\n<li>\r\n<p>production preparation<\/p>\r\n<\/li>\r\n<li>\r\n<p>scheduling allocation<\/p>\r\n<\/li>\r\n<li>\r\n<p>operational organization<\/p>\r\n<\/li>\r\n<li>\r\n<p>administrative processing<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h3>5. Rescheduling Policy<\/h3>\r\n<p>Whenever possible and subject to availability, reservation deposits may be transferred to a future date or alternative experience.<\/p>\r\n<p>Requests for rescheduling must be communicated within a reasonable timeframe prior to the scheduled experience date.<\/p>\r\n<p>Rescheduling approval remains at the sole discretion of Portovenere Experiences.<\/p>\r\n<hr \/>\r\n<h3>6. Weather &amp; Safety Conditions<\/h3>\r\n<p>Experiences may be modified, postponed or cancelled due to:<\/p>\r\n<ul>\r\n<li>\r\n<p>weather conditions<\/p>\r\n<\/li>\r\n<li>\r\n<p>sea conditions<\/p>\r\n<\/li>\r\n<li>\r\n<p>safety concerns<\/p>\r\n<\/li>\r\n<li>\r\n<p>technical limitations<\/p>\r\n<\/li>\r\n<li>\r\n<p>force majeure events<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>In such circumstances, Portovenere Experiences may:<\/p>\r\n<ul>\r\n<li>\r\n<p>propose alternative dates<\/p>\r\n<\/li>\r\n<li>\r\n<p>propose equivalent experiences<\/p>\r\n<\/li>\r\n<li>\r\n<p>convert the deposit into future credit<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h3>7. Guest Responsibility<\/h3>\r\n<p>Guests are responsible for:<\/p>\r\n<ul>\r\n<li>\r\n<p>providing accurate information<\/p>\r\n<\/li>\r\n<li>\r\n<p>arriving on time<\/p>\r\n<\/li>\r\n<li>\r\n<p>respecting safety instructions<\/p>\r\n<\/li>\r\n<li>\r\n<p>communicating relevant health or mobility limitations<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>Portovenere Experiences reserves the right to deny participation in unsafe situations.<\/p>\r\n<hr \/>\r\n<h3>8. Limitation of Liability<\/h3>\r\n<p>Portovenere Experiences shall not be held liable for:<\/p>\r\n<ul>\r\n<li>\r\n<p>delays caused by external providers<\/p>\r\n<\/li>\r\n<li>\r\n<p>weather-related interruptions<\/p>\r\n<\/li>\r\n<li>\r\n<p>force majeure events<\/p>\r\n<\/li>\r\n<li>\r\n<p>circumstances beyond reasonable operational control<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h3>9. Privacy<\/h3>\r\n<p>Personal information submitted during the reservation process will be used exclusively for:<\/p>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li>\r\n<p>experience organization<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li>\r\n<p>guest communication<\/p>\r\n<\/li>\r\n<li>\r\n<p>operational management<\/p>\r\n<\/li>\r\n<li>\r\n<p>reservation processing<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>Information will not be sold to third parties.<\/p>\r\n<hr \/>\r\n<h3>10. Contact<\/h3>\r\n<p>For questions regarding reservations, deposits or scheduling:<\/p>\r\n<p>info@portovenere.com<br \/>+39 348 714 0722<br \/>www.portovenere.com<\/p>\r\n<hr \/>\r\n<h3>Suggested Website Checkbox<\/h3>\r\n<p>Before payment:<\/p>\r\n<p><strong>\u2611<\/strong> I have read and accepted the Reservation Deposit Terms &amp; Conditions.<\/p>\r\n<hr \/>\r\n<h3>Suggested Checkout Disclaimer<\/h3>\r\n<p>&#8220;Reservation deposits secure priority planning and provisional availability for curated experiences. Deposits are non-refundable but may be transferable subject to availability and operational approval.&#8221;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Portovenere Experiences Last updated: May 13th 2026 1. Introduction These Terms &amp; Conditions regulate the reservation deposit required to initiate the planning and confirmation process for curated experiences offered by Portovenere Experiences. By submitting a reservation request and completing the payment of the reservation deposit, the guest acknowledges and accepts the following terms. 2. Nature [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3292,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-1072","page","type-page","status-publish","has-post-thumbnail","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reservation Deposit Terms &amp; Conditions - Portovenere.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.portovenere.com\/en\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reservation Deposit Terms &amp; Conditions - Portovenere.com\" \/>\n<meta property=\"og:description\" content=\"Portovenere Experiences Last updated: May 13th 2026 1. 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