Portovenere Experiences

Last updated: May 13th 2026

1. Introduction

These Terms & Conditions regulate the reservation deposit required to initiate the planning and confirmation process for curated experiences offered by Portovenere Experiences.

By submitting a reservation request and completing the payment of the reservation deposit, the guest acknowledges and accepts the following terms.

2. Nature of the Reservation Deposit

The reservation deposit is required to:

  • secure priority consideration for the selected experience

  • begin operational and production planning

  • reserve provisional availability

  • allocate resources, collaborators and scheduling

  • initiate the curation process of the requested experience

The reservation deposit does NOT constitute automatic confirmation of the experience.

All experiences remain subject to:

  • operational feasibility

  • weather conditions

  • seasonal availability

  • partner availability

  • safety evaluations

  • logistical planning

3. Reservation Confirmation

Following the reservation deposit payment, Portovenere Experiences will review the request and contact the guest to:

  • confirm availability

  • finalize details

  • define timing and logistics

  • provide final confirmation

The experience is considered officially confirmed only after written confirmation from Portovenere Experiences.

4. Reservation & Rescheduling Policy

The reservation deposit is non-refundable.

By completing payment, the guest acknowledges that the deposit covers:

  • planning activities

  • coordination time

  • production preparation

  • scheduling allocation

  • operational organization

  • administrative processing

5. Rescheduling Policy

Whenever possible and subject to availability, reservation deposits may be transferred to a future date or alternative experience.

Requests for rescheduling must be communicated within a reasonable timeframe prior to the scheduled experience date.

Rescheduling approval remains at the sole discretion of Portovenere Experiences.

6. Weather & Safety Conditions

Experiences may be modified, postponed or cancelled due to:

  • weather conditions

  • sea conditions

  • safety concerns

  • technical limitations

  • force majeure events

In such circumstances, Portovenere Experiences may:

  • propose alternative dates

  • propose equivalent experiences

  • convert the deposit into future credit

7. Guest Responsibility

Guests are responsible for:

  • providing accurate information

  • arriving on time

  • respecting safety instructions

  • communicating relevant health or mobility limitations

Portovenere Experiences reserves the right to deny participation in unsafe situations.

8. Limitation of Liability

Portovenere Experiences shall not be held liable for:

  • delays caused by external providers

  • weather-related interruptions

  • force majeure events

  • circumstances beyond reasonable operational control

9. Privacy

Personal information submitted during the reservation process will be used exclusively for:

    • experience organization

  • guest communication

  • operational management

  • reservation processing

Information will not be sold to third parties.

10. Contact

For questions regarding reservations, deposits or scheduling:

info@portovenere.com
+39 348 714 0722
www.portovenere.com

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Before payment:

☑ I have read and accepted the Reservation Deposit Terms & Conditions.

Suggested Checkout Disclaimer

“Reservation deposits secure priority planning and provisional availability for curated experiences. Deposits are non-refundable but may be transferable subject to availability and operational approval.”